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Making a Complaint

If you're unhappy with our service and would like to make a complaint, please get in touch with us; we're here to help and resolve any issues you may have.

Call 01646 839054

Email [email protected]

For independent advice...

If your are not satisfied with how we have handled your complaint, and the complaint is about issues linked to the Consumer Code, please contact RECC by filling in a Complaints Registration Form online here.

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Latest news from Electrify Wales

Check out our latest blog posts, articles and essential announcements.

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We're fully accredited to install Solar Panels, EV Charge Points and Battery Storage Systems. Our work is regularly inspected to ensure we meet the high standards of the regulatory bodies below. If you would like to know more about our accreditations please get in touch.